call us: 615-333-7731 or fill-out the contact us form
Commercial Window Covering & Residential LLC provides the following warranties on its Bali®, Graber®, and SWFContract™ products:
Type of Warranty
Limited lifetime warranty on all Bali®, Graber®, and SWFContract™ products sold by SWF or by an authorized dealer, other than the products listed below, which have limited warranty periods as indicated:
|2″ vinyl and acrylic slats||Three years|
|Drapery hardware||Three years|
|FashionPleat® pleated shade fabrics||Three years|
|Vertical louvers||Three years|
|Exterior solar shade products||Five years|
|Motorization components & accessories (batteries not included)||Five years|
|Wood and faux wood slats (including composites)||Five years|
What is Covered
Products are warranted against original defects in materials or workmanship during the specified warranty period.
What is Not Covered
This Limited Warranty does not cover:
• Conditions or damage caused by abuse, accidents, alterations, misuse or failure to follow instructions for measurement, installation, use, cleaning or maintenance, including those instructions found at the end of this Limited Warranty.
• Normal wear and tear, including but not limited to fading or yellowing over the lifetime of the product, deterioration when exposed to sunlight for prolonged periods of time, and cord failure as a result of wearing out over time.
• Variations in colors from lot to lot (colors may not exactly match samples or previously purchased products).
• Products that are unusable by reason of mis-measurement or installation not in accordance with the instructions provided by SWF.
• For all products other than exterior solar shades, damage resulting from non-interior applications, exposure to outdoor elements, or extremely high humidity environments.
What is Covered
This Limited Warranty extends only to the original purchaser.
Commercial Window Covering & Residential LLC’s Obligations
Commercial Window Covering & Residential LLC’s obligations under this Limited Warranty are limited to the repair or replacement of defective parts or products. SWF is not responsible for shipping costs or labor costs associated with measuring, removing or reinstalling products. Repairs or replacements under this Limited Warranty will be made with like or similar parts.
Limitation of Damages / Disclaimer of Warranties
THIS LIMITED WARRANTY DOES NOT COVER, AND IS INTENDED TO EXCLUDE, ANY AND ALL LIABILITY OF SWF, WHETHER UNDER THIS LIMITED WARRANTY OR UNDER ANY WARRANTY IMPLIED BY LAW, FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES. EXCEPT AS EXPRESSLY PROVIDED IN THIS LIMITED WARRANTY, SWF HEREBY DISCLAIMS ALL WARRANTIES TO THE EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE, TO THE EXTENT PERMITTED BY LAW, LIMITED IN DURATION TO FIVE (5) YEARS.